Policies

 
 

Payments are refundable less a 20% "Cancellation Fee" if notice of cancellation is received at least 30 days prior to arrival date. Payments are non-refundable for cancellations received within 30 days of arrival date. In the event of a "no show" there is no refund. 

We understand that life can be unpredictable and sometimes things happen. For this reason, we strongly suggest guests purchase Travel Insurance .Trip Cancellation coverage (included) keeps you from losing your vacation savings if you need to cancel for a covered reason.

cancellation policy

 

travel insurance

 

 

"Guest Protect" Travel Insurance has been offered with your reservation. Plan includes Trip Cancellation, Trip Interruption, Trip Delay, Emergency Assistance and Transportation, Rental Car Damage, and more. Travel Insurance Plan Details can be viewed here.

 

Term of the Stay

Guest's stay begins at 4:00 PM on the “Check-in Date” and ends at 10:00 AM on the “Check-out Date”.  Early check-ins and late check-outs are not permitted unless otherwise pre-authorized by Manager and are subject to additional fees. Please contact Manager 1 hour prior to departure.

 

Maximum Occupancy

Maximum occupancy is limited to Maine state law. Maximum occupancy includes infants and children. In certain properties, Association Covenants restrict the number of  adult guests allowed in a rental party.  Please check with Manager for property-specific occupancy limits. Additionally, an extra person fee may apply and will be outlined in reservation quote provided to Guest. Any person in the property is the sole responsibility of Guest. 

 

Disturbances

Common Courtesy Hours are between 10:00 PM and 8:00 AM 7 days a week, during which time excessive noise or other disturbances are strictly prohibited.

 

As a part of your stay, you may purchase a Vacation Rental Damage Protection plan designed to cover unintentional damages to the rental unit interior that occur during your stay provided they are disclosed to management prior to check-out. If purchased, the policy will pay a maximum benefit of $3,000. Any damages that exceed $3,000or are not covered under the plan will be charged to the credit card on file. If, during your stay at one of our rental properties, an insured person causes any damage to real or personal property of the unit as a result of inadvertent acts or omissions, the Insurer will reimburse the Insured for the cost of repair or replacement of such property up to a maximum benefit of $3,000. Certain terms and conditions apply. Full details of the Vacation Rental Damage coverage are contained in the Description of Coverage or Insurance Policy (www.vacationrentalinsurance.com/g20vrd). The Vacation Rental Damage plan can be purchased up to, and including at, check-in. By submitting payment for this plan, you authorize and request CSA Travel Protection and Insurance Services to pay directly Mainescape Management any amount payable under the terms and conditions of the Vacation Rental Damage. Please contact Mainescape Management directly if you do not wish to participate in this assignment. In the event you do not wish to purchase this plan, a $3,000 security deposit is required.

Vacation rental damage protection